One partner for the whole visit.
Your providers work at the top of their license, and the work around the encounter stops landing on your team. Automation carries the volume, trained people finish it, and support is set per provider.
Working before, during, and after every encounter.
Time back, in the visit itself
Documentation time comes back to providers, and reclaimed hours become capacity, throughput, or evenings that end on time.
The note, the orders, and the AVS get captured as the visit happens, with messages, coverage, and the draft in one place.
Providers walk in ready
The day starts prepped instead of behind, because the work around the visit is carried by the platform and the Scribe-X team.
Chart prep, problem review, and open care gaps, staged on the schedule before the patient walks in.
A record that holds up
Cleaner problem lists, captured quality measures, fewer gaps. The record holds up clinically and financially.
Adaptive automation drafts every note, and a trained Remote Healthcare Assistant completes it before it reaches your chart.
Working before, during, and after every encounter.
Three views of the same live workspace: the schedule prepped, the encounter carried, and the note finished.
Time back, in the visit itself
Documentation time comes back to providers, and reclaimed hours become capacity, throughput, or evenings that end on time.
The note, the orders, and the AVS get captured as the visit happens, with messages, coverage, and the draft in one place.
Providers walk in ready
The day starts prepped instead of behind, because the work around the visit is carried by the platform and the Scribe-X team.
Chart prep, problem review, and open care gaps, staged on the schedule before the patient walks in.
A record that holds up
Cleaner problem lists, captured quality measures, fewer gaps. The record holds up clinically and financially.
Adaptive automation drafts every note, and a trained Remote Healthcare Assistant completes it before it reaches your chart.
Four things change when the work gets finished.
A drafted note is the easy half. What an organization buys is what happens to its people, its capacity, its revenue, and the loops nobody has time to close.
Your providers stay
The charting that follows a clinician home is the thing that pushes the most conscientious ones out. Hand the day back and you stop losing people you can't replace.
Capacity without hiring
When the work around the visit is carried, providers can see the patients already waiting instead of catching up on the ones they've seen.
Revenue that lands
Documentation supports the level of service provided. In a fee-for-service group that's cash you already earned; in a PPS-reimbursed encounter it shows up as records that hold up and capacity you can plan against.
Loops that close
The abnormal lab gets its callback. The referral goes out with what the insurer needs to approve it. Patients stop coming back for something that got missed.
Every measured figure attaches to the solution that produced it, and the full set sits on the results pages with its basis stated. We can show which mechanism produces which result, on what timeline, and what has to be true for it to hold.
How the platform carries it, band by band.
A layer is a band of capability across the visit, and it isn't a package you buy. What's live today and what's still ahead are both marked below, because a whole-journey claim is worth nothing without the split stated.
Pre-Visit Intelligence
Before the visit
Providers walk in knowing the patient, so the appointment doesn't open with catching up.
- Chart prep: history, problem list, medications, open orders and labs
- Problem list and medication reconciliation
- Quality gap and HCC surfacing before the visit
Encounter Intelligence
During the visit
Providers stay with the patient while the documentation gets drafted around them, shaped to how each one works.
- Adaptive drafting shaped to each provider's style and specialty templates
- Ambient capture in the room, on telehealth, or from mobile
- Structured notes plus a plain-language after-visit summary, bilingual capable
Revenue Intelligence
After the visit
Reimbursement follows the record, and the record has to support the level of service actually provided.
- Documentation completeness and specificity prompts
- HCC opportunity visibility, E&M support, charge capture
- Coding suggestions, charge validation, denial prevention
Quality Intelligence
Across the journey
Measures get captured in the flow of care instead of chased down at reporting time.
- Care gap and measure visibility
- Preventive reminders, problem list and medication accuracy
- UDS and HEDIS capture depth
Inbox management, care coordination, and operations sit alongside these layers in the longer plan. None of them are current capability, and you won't find them described here as though they were.
Trained people behind the automation.
Automation handles volume well and it doesn't finish the job on its own. The last mile takes context, and somebody has to be answerable for it. Trained, US-based people carry that part, so it doesn't come back to the provider.
Catching errors
On Assist and Live, every note passes a trained Remote Healthcare Assistant before it reaches your chart. A second set of eyes on every note.
Supporting coding accuracy
Completeness and specificity get supported as part of finishing the note, so the record holds up clinically and financially.
Adapting to each provider
Trained people shape the output to how a provider documents, which is the part a generic draft never gets right on its own. It's also the part that decides whether a rollout keeps its adoption.
Where accountability sits
Scribe-X is accountable for the work our automation and our trained staff produce. Clinical decisions, the medical record, and the signature remain the provider's.
Three solutions. One agreement. Set per provider.
Your providers don't all have to work the same way. Every provider is set to the level of support that fits them and moved when that changes, with no second vendor and no migration.
Solo
SoloAutomation drafts the documentation from the visit, and your team reviews and finalizes it.
Explore Solo Where most organizations startAssist
AssistAutomation drafts, and a trained Remote Healthcare Assistant completes the note, the orders, and the codes. It arrives ready to sign.
Explore AssistLive
LiveA trained Remote Medical Scribe documents the encounter in real time. The work is done before the patient leaves.
Explore LiveIt works in the systems you already have.
Nothing here asks you to change how you already work. Scribe-X works with all major EHR platforms, including Epic, Athena, NextGen, and eClinicalWorks: over 20 in all. The platform learns your systems and your workflows, and edge cases get confirmed during discovery before anything is signed.
- 27
- medical specialties supported
- 20+
- EHR systems, including Epic and Athena
- US-based
- trained staff, record stays onshore
- BAA first
- executed before any encounter
The engagement path
Step 1
Discover
A few weeks, where we map your patient journey with you, name the gaps, and put a number on what leaving them alone costs.
Step 2
Pilot
A few providers in their own workflow, measured against the KPIs you set going in.
Step 3
Expand
More providers at your clinic's pace, and a provider's level of support changes when their needs do.
No EHR integration required. The core platform works without EHR changes or customer-side installs. It's cloud-hosted on AWS, so there's nothing to run or maintain on your side. HIPAA-compliant by design: encrypted in transit and at rest, with role-based access, audit logging, and a BAA before any encounter.
Platform questions, answered
What clinical, IT, and finance leaders ask about the Clinical Intelligence Platform.
One partner that pairs automation for the volume with a trained, US-based Remote Healthcare Assistant for the intelligence, working across the whole patient journey instead of stopping at the note. How much human support each provider needs is set per provider.
An AI scribe stops at the note. The Clinical Intelligence Platform completes the whole patient journey, with a trained Remote Healthcare Assistant handling the work around the visit.
Built-in tools handle the encounter for providers who use them. They don't prep the chart, adapt to individual workflows, or support providers who won't drive the technology themselves. Scribe-X covers what happens around the note.
No. Providers are set to Live, Assist, or Solo individually, based on what each one needs, all under one agreement. Your providers don't all have to work the same way.
Scribe-X works with all major EHR platforms, including Epic, Athena, NextGen, and eClinicalWorks: over 20 EHRs. Scribe-X learns your specific platform and your workflows, and any edge cases get confirmed during discovery before anything is signed.
Most organizations are live within a few weeks of contract signing. Your onboarding contact walks through the process before anything is signed, so timeline and go-live specifics are set upfront and there are no surprises on go-live day.
Most implementations require standard EHR access provisioning and a BAA review. Scribe-X handles the setup process end to end, so IT gets looped in where it's needed and never asked to carry the project.
Yes. Scribe-X executes a BAA before any provider encounter, and the platform runs on HIPAA-compliant controls: encrypted in transit and at rest, with role-based access and audit logging. Detailed security documentation is available on request.
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A 30-minute conversation, no commitment. We'll walk your provider mix and tell you straight which of them belongs on which solution.
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