The work arrives ready to sign.
Your assistant is here. Assist completes the work. Automation drafts the documentation, and a trained Remote Healthcare Assistant (RHA) finishes it: the note in your chart, the orders, the codes, the after-visit summary.
What your organization gets
The finishing comes off your providers: the note in the chart, the orders, the codes, the summary.
Every note passes a trained Remote Healthcare Assistant before it reaches your chart.
US-based trained staff and an onshore patient record, so the risk your organization carries goes down.
What improves before, during, and after
Assist carries the encounter at full depth, with pre-visit, revenue, and quality layers added as you're ready.
Four things your organization gets after a visit ends, and a trained person is accountable for the last of them.
- Step 01
Your providers don't take on another tool
There's nothing for a provider to run, learn, or remember. The encounter is captured ambiently or from mobile, in the office or on telehealth.
- Ambient capture in the room, on telehealth, or from mobile
- iOS and Android, with review and sign-off from mobile too
- Encounters in the patient's language, documented accurately
A trained Remote Healthcare Assistant carries the work here, so adoption holds in the places a self-service tool tends to go unused.
- Step 02
Nobody starts from a blank note
Automation drafts the documentation first, so the trained RHA who finishes it starts from a structured note shaped to the provider's specialty.
- A structured note plus a plain-language after-visit summary
- Notes shaped to each provider's terminology and specialty templates
- The platform adapts with feedback, so editing time drops
- Step 03
The work reaches your chart finished
A trained Remote Healthcare Assistant completes it: the note in your chart, the orders, the codes, the after-visit summary.
- The three jobs of the human layer: catching errors, supporting coding accuracy, and adapting to how each provider documents
- Order staging, referrals, and instructions carried into the EHR
- Completeness and specificity supported as part of finishing the note
In a fee-for-service group, coding accuracy at this step is revenue that lands. In a PPS-reimbursed encounter, the same accuracy shows up as records that hold up and capacity you can plan against.
- Step 04
Same day chart closure
What reaches the provider is finished work, and every note is ready to sign the same day.
- Every note is ready to sign the same day
- Providers finalize when it fits their schedule
- Clinical decisions, the medical record, and the signature remain the provider's
What Assist takes off your providers
Included means included. A trained Remote Healthcare Assistant on every note is what Assist is, and it isn't an optional layer you scope later.
Time comes back
2 includedDocumentation stops competing with patients for the provider's day.
Drafted notes, completed by a trained RHA
Documentation time returned, with the finishing off your provider's plate.
The platform captures the encounter and drafts a structured SOAP note; a trained Remote Healthcare Assistant completes every note before it reaches your chart.
Provider style and specialty customization
Adoption that holds, because the output reads like the provider wrote it.
Notes shaped to each provider's structure, terminology, and specialty templates; the platform adapts with feedback.
Nothing reaches your chart unchecked
2 includedAn independent check, and a record that stays accurate visit over visit.
An independent check on every note
A second set of eyes on every note.
Every note passes a trained Remote Healthcare Assistant before it reaches your chart.
Problem list and medication accuracy
A record that stays clean visit over visit.
Problem list and medication accuracy supported in every note a trained RHA completes.
Earned revenue gets captured
2 includedComplete, specific records support the level of service provided.
Mobile encounter capture
Encounters that used to go undocumented get captured, and undocumented work is unbilled work.
iOS and Android ambient capture with review and sign-off from mobile: office, telehealth, or on the move.
Documentation completeness prompts
Records that support the level of service actually provided.
Specificity and completeness prompts surfaced as part of finishing the note.
Patients leave with clear next steps
2 includedInstructions in plain language, in the patient's language.
After-visit summary
Clearer instructions, better adherence, fewer clarification call-backs.
Plain-language patient summary generated at encounter close; multi-language capable.
Multilingual documentation
Language-diverse panels served without a parallel workflow.
Encounters in the patient's language, documented accurately with translated summaries.
Leadership sees it working
1 includedAdoption, turnaround, and outcomes in one view.
Account dashboard and reporting
One leadership view of adoption, turnaround, and outcomes across sites.
Visibility dashboard and regular reporting cadence for every organization.
Grow the depth: add-ons and the development roadmap
What you can turn on as your organization is ready, and what's still ahead.
Add-ons you can turn on
Scoped in your agreement, not bundled by default.
Pre-visit preparation
Pre-charting comes off the evening, and providers walk in ready.
Chart summaries prepared before each visit by a trained RHA: history, medications, open orders and labs.
RHA EHR follow-through
The follow-through automation can't carry yet, so loops close instead of sitting in an open tab.
Order staging, referrals, and dictation capture carried into the EHR by a trained RHA.
Revenue intelligence depth
Accurate risk capture and fewer missed charges. In fee-for-service settings that converts to cash.
HCC opportunity visibility, E&M support, and charge capture layered onto the finished note.
Quality intelligence depth
Measures captured in the flow of care instead of chased at reporting time.
Care gap and measure visibility, UDS and HEDIS capture, preventive care reminders.
On the development roadmap
Roadmap items are never current-state commitments.
Coding suggestions (ICD-10 / CPT)
Coding accuracy uplift, on the roadmap.
Suggested codes with documentation-gap highlighting.
Charge validation and documentation scoring
Denial prevention at the source.
Missed-charge detection and specialty documentation scoring before sign-off.
Quality gap and HCC prep suggestions
Gaps addressed where they close fastest, inside the visit.
Pre-visit surfacing of quality gaps and HCC opportunities.
Support is set per provider
Every provider is set to the level of support that fits them, inside one account with one vendor. Clinics combine Assist with Live or Solo to match staffing and workflows, and move a provider when that changes.
Get the chart work off your provider's plate.
A 30-minute conversation, no commitment. We'll scope which of your providers should be on Assist, and which would be better served by Live or Solo.
Or have us reach out
Leave your details and we'll come back to you with a straight answer.
Assist questions, answered
What clinical and IT leaders ask about the flagship solution on the platform.
Somebody other than the person signing it. On Assist, every note passes a trained Remote Healthcare Assistant before it reaches your chart, a second set of eyes on every note.
Yes, and that's the point. The platform goes past the note: a trained RHA enters the orders, medications, referrals, and after-visit instructions the provider directs. The provider always reviews and signs.
That first generation proved drafting works. What it left behind was everything around the draft, and a tool a busy provider had to run on their own. Here a trained Remote Healthcare Assistant carries the work, so adoption doesn't depend on the provider.
No cameras and no in-room setup. Just secure audio capture and a workflow that fits into the day as it already runs, in the office, on telehealth, or from mobile.
Coverage is part of the service model, since you're working with a service instead of a single hire: a trained backup steps in. Your providers don't lose a day to it.
Yes. They're US-based and the patient record stays onshore, which lowers the risk a clinic carries.
Clinical decisions, the medical record, and the signature are always the provider's. Scribe-X is accountable for the work our automation and our trained staff produce, and on Assist an independent check happens before the note reaches your chart.
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