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Solo

Documentation time back, on your team's terms.

Automation drafts the documentation from the visit, and your team reviews and finalizes it. It's the self-directed way onto the Clinical Intelligence Platform, with the rest of it behind you when you want more.

What your organization gets

Documentation stops waiting on a provider's evening. Every note is ready to sign the same day.

Encounters that used to go undocumented get captured, in the room, on telehealth, or from a phone.

One partner across all three solutions, so moving a provider up to Assist or Live later isn't a migration.

What improves before, during, and after

Solo covers the encounter end to end. The pre-visit layers attach when you want them.

What Solo is worth

Four things your organization gets out of the minutes after a visit ends. None of them need a provider to drive.

  1. Step 01

    The visit belongs to the patient

    Nobody drives the technology during the encounter. The visit is recorded from the device the provider already carries, and that's the whole ask of them.

    • Ambient capture in the room, on telehealth, or from mobile
    • iOS and Android, so encounters that used to go undocumented get captured
    • Bilingual encounters supported without a parallel workflow

    HIPAA-compliant by design, with recordings expunged on the platform's retention schedule.

  2. Step 02

    The record isn't a task waiting at 10pm

    Automation turns the encounter into a structured note at encounter close, so what's left for your team is a review instead of a rewrite.

    • A structured SOAP note drafted from the encounter
    • An after-visit summary at encounter close, in plain language
    • Every note is ready to sign the same day
  3. Step 03

    It sounds like the provider, so it gets used

    An unused tool produces nothing. Output shaped to how somebody already documents is what keeps them using it.

    • Specialty templates and each provider's own structure and terminology
    • The platform adapts as providers edit, so output converges on their voice
    • Editing time drops as it learns

    A generic draft costs a provider more time than it saves, which is where most self-service rollouts lose their adoption.

  4. Step 04

    The record holds up where coding looks

    Completeness and specificity prompts arrive with the draft, while the visit is still fresh enough to fix.

    • Documentation completeness and specificity prompts surfaced with the draft
    • Problem list and record visibility your team can act on
    • On Solo, your team decides what to change

What Solo gives your team

Solo carries the drafting and the prompts. Your team finalizes every note.

Time comes back

3 included

Documentation stops competing with patients for the provider's day.

  • Drafted SOAP notes

    Documentation time back for teams staffed to finish it in house.

    A structured note drafted from the encounter; your team reviews and finalizes every note.

  • Provider style and specialty customization

    Adoption that holds, because the output reads like the provider wrote it.

    Notes shaped to each provider's structure, terminology, and specialty; the platform adapts with feedback.

  • Telehealth and virtual visit capture

    One workflow across visit types, so nothing needs a second process.

    The same capture and drafting for virtual visits as for in-office ones.

Earned revenue gets captured

2 included

Complete, specific records support the level of service provided.

  • Mobile encounter capture

    Encounters that used to go undocumented get captured, and undocumented work is unbilled work.

    iOS and Android ambient capture: office, telehealth, or on the move.

  • Documentation completeness scoring

    Records that support the level of service actually provided.

    Completeness and specificity prompts surfaced with the draft; your team acts on them.

Patients leave with clear next steps

2 included

Instructions in plain language, in the patient's language.

  • After-visit summary

    Patients leave with clear instructions and no extra provider work.

    Plain-language patient summary generated at encounter close; multi-language capable.

  • Bilingual encounter support

    Language-diverse panels served without a parallel workflow.

    Encounters in the patient's language, documented accurately.

Leadership sees it working

1 included

Adoption, turnaround, and outcomes in one view.

  • Productivity and revenue dashboards

    Leadership sees adoption and outcomes without building a spreadsheet.

    Every account gets a dashboard and a named contact.

Add-ons, development roadmap, and what Solo leaves with your team

What you can turn on, what's coming, and where Solo stops on purpose.

Add-on

Add-ons you can turn on

Scoped in your agreement, not bundled by default.

  • Chart prep and prior visit summary

    Providers walk in ready, and the visit doesn't start with catching up.

    Recent labs, relevant imaging, the prior visit, and open orders pulled up before the visit.

  • Problem list and medication reconciliation

    A record that stays clean visit over visit.

    The problem list and medication list get reviewed instead of carried forward.

Coming

On the development roadmap

Roadmap items are never current-state commitments.

  • Dictation

    On the roadmap.

    Direct dictation alongside ambient capture.

  • Quality gap and HCC pre-visit surfacing

    Gaps addressed where they close fastest, inside the visit.

    Open care gaps, due preventive services, and previously documented conditions surfaced before the visit.

Not included

Deliberately not in Solo

Solo is defined as much by what it leaves in your hands.

  • An independent check on every note

    If you want a second set of eyes on every note, that's an upgrade, and Assist is where it lives.

    A trained Remote Healthcare Assistant passing every note before it reaches your chart is what Assist adds.

  • RHA EHR follow-through

    Solo keeps that work with your team, by design.

    Order staging and follow-through in the EHR live in Assist and Live.

Support is set per provider

Every provider is set to the level of support that fits them, inside one account with one vendor. A practice can run Solo for some providers and Assist or Live for others, and move a provider when that changes.

Start self-directed, with the whole platform behind you.

A 30-minute conversation, no commitment. We'll tell you straight whether Solo is the right starting point for your providers, or whether one of the others fits better.

Or have us reach out

Leave your details and we'll come back to you with a straight answer.

FAQ

Solo questions, answered

What clinical and IT leaders ask about the self-directed solution on the platform.

clinical-intelligence · faq online

SX

Providers who prefer to review and finalize their own notes, and teams that are staffed and willing to do that. If a provider would rather hand the finishing off, Assist is the better fit from day one.

SX

Solo drafts and prompts. It doesn't put a person on your notes, stage orders, or carry EHR follow-through. Those are what Assist and Live add.

SX

Yes. Providers are set to Live, Assist, or Solo individually, based on what each one needs, all under one agreement. A practice can move a provider between them without a migration.

SX

Yes. Notes are shaped to each provider's structure, terminology, and specialty templates, and the platform adapts as providers edit, so editing time drops over the first weeks.

SX

Yes. Scribe-X executes a BAA before any provider encounter, and the platform runs on HIPAA-compliant controls: encrypted in transit and at rest, with role-based access and audit logging.

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