Website Terms of Use

1. Agreement to these terms

These Website Terms of Use ("Terms") govern your access to and use of the websites operated by Scribe-X, LLC ("Scribe-X," "we," "us"), including scribe-x.com and its subdomains (the "Sites"). By accessing the Sites, you agree to these Terms. If you do not agree, do not use the Sites.

Use of the Scribe-X Clinical Intelligence Platform by customer organizations is governed by the agreements and Business Associate Agreement executed with that organization and by the platform documents published in our legal document library, including the Product Terms and the Acceptable Use Policy. If there is a conflict between those documents and these Terms, those documents control for platform use.

2. The Sites and their content

The Sites describe Scribe-X products and services, publish results and educational content, and let you contact us, take assessments such as the Documentation Health Score, register for events, and schedule meetings. Content on the Sites is provided for general informational purposes.

The Sites and their content do not constitute medical advice, legal advice, coding or billing advice, or a guarantee of results. Outcome figures published on the Sites are drawn from Scribe-X customer data and attach to the solution described; individual results vary by organization, provider, and configuration.

3. Intellectual property

The Sites and their contents, including text, graphics, logos, product names (including Scribe-X, the Clinical Intelligence Platform, Solo, Assist, and Live), page designs, and software, are owned by Scribe-X or its licensors and are protected by intellectual property laws. You may view and share Site content for evaluation of our services; you may not copy, modify, republish, or create derivative works from the Sites for commercial purposes without our written permission.

Third-party names and logos appearing on the Sites, including customer organizations, are the property of their respective owners and are used with permission or as factual references.

4. Acceptable use

You agree not to misuse the Sites, including by: attempting to gain unauthorized access to systems or data; interfering with the operation or security of the Sites; scraping or harvesting content or personal information at scale; submitting false or misleading information through our forms; uploading malicious code; or using the Sites in violation of applicable law.

5. Submissions, chat, and scheduling

Information you submit through the Sites, including assessment answers, forms, newsletter subscriptions, event registrations, chat conversations, and meeting bookings, is handled under our Website Privacy Policy. Forms, the chat assistant, and meeting scheduling are provided through a third-party provider (HubSpot); your use of those tools is also subject to that provider's terms.

Do not submit protected health information (PHI) or other patient-identifiable information through the Sites, including through the chat assistant. PHI is handled only within the platform under an executed Business Associate Agreement.

6. Third-party links and services

The Sites may link to third-party websites and embed third-party services. We do not control and are not responsible for third-party content, policies, or practices.

7. Disclaimers

The Sites are provided "as is" and "as available." To the fullest extent permitted by law, Scribe-X disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, regarding the Sites and their content. We do not warrant that the Sites will be uninterrupted, error-free, or free of harmful components.

8. Limitation of liability

To the fullest extent permitted by law, Scribe-X and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of the Sites. Our total liability for claims relating to the Sites will not exceed one hundred US dollars ($100). Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Indemnification

You agree to indemnify and hold Scribe-X harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from your misuse of the Sites or violation of these Terms.

10. Governing law and disputes

These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Sites will be brought exclusively in the state or federal courts located in Multnomah County, Oregon, and you consent to their jurisdiction.

11. Changes to these terms

We may update these Terms from time to time. The date at the top of this page shows when they last changed, and continued use of the Sites after changes take effect constitutes acceptance of the revised Terms.

12. Contact

Questions about these Terms go to information@scribe-x.com. Privacy questions and requests go to privacy@scribe-x.com.

Scribe-X, LLC · 931 SW King Avenue · Portland, OR 97205 · United States