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Case study · Orthopedics and podiatry
8+ Yrs

as a Scribe-X partner

Centennial Orthopedics and Podiatry: Stronger Notes, Faster Billing

Procedure-heavy care was pulling orthopedic providers away from patients and into the chart. With trained Remote Medical Scribes completing procedure-specific templates in real time, notes got stronger, charts closed on time, and billing sped up.

Centennial Orthopedics and Podiatry
  • Orthopedics department of Centennial Medical Group, with podiatry
  • 5+ providers supported with procedure-specific documentation
  • A Scribe-X partner for 8+ years

01

The Challenge

Centennial Medical Group's orthopedics department provides high-touch, procedure-heavy care, and the documentation that comes with it was pulling providers away from patients. Notes ran late, billing lagged behind inconsistent or incomplete documentation, and the administrative load was wearing on providers who had chosen the specialty to operate and treat, and found themselves typing instead.

02

What Scribe-X Put in Place

CMG brought in Scribe-X Live. Trained Remote Medical Scribes capture each encounter in real time, complete procedure-specific templates, and make sure the right documentation is used for every patient. Ongoing training and quality support keep the work aligned to the department's documentation standards, so providers spend the visit with the patient, and charts close on time.

Today, that support runs on the Scribe-X Clinical Intelligence Platform, a stronger foundation for service consistency, workflow visibility, and provider-specific adaptability behind the partnership customers already trust.

03

The Results

5+

providers supported with procedure-specific documentation

2

specialties supported: orthopedics and podiatry

8+ Yrs

as a Scribe-X partner

98%

shift coverage by trained Remote Medical Scribes (Scribe-X standard)

  • Before Scribe-X, time-consuming documentation pulled providers from direct patient care, billing slipped behind incomplete notes, and administrative load drove provider fatigue.
  • With Scribe-X Live: real-time capture during every supported visit, procedure-specific templates completed by trained Remote Medical Scribes, and documentation standards maintained through ongoing training and quality support.
  • The results: stronger, more consistent clinical records, faster chart close and accelerated billing, and more provider attention on patients, including time back for surgeries.

Source: Centennial Orthopedics and Podiatry case study, approved for public reference. Results reflect this organization's measured experience; they are not platform averages.

Take It to Your Team

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The scribe system has been very beneficial for me as I can focus on my patient and the discussion I am having with them.
Robert Richardson, NP
Orthopedics Provider, Centennial Medical Group