Resources
Case Studies
Named organizations, real deployments, and the outcomes they measured.
Case study · Community health / FQHCOne Community Health: documentation off the provider's evening, quality measures upAn FQHC serving nearly 12,000 patients put a remote medical scribe in the visit. Documentation time fell by more than a third, quality measures climbed, and the clinic more than doubled the program.Read the case studyCase study · Health system / multispecialty groupThe Vancouver Clinic: from 20% missed shifts to 99% coverageA 400-provider multispecialty group inherited a scribe program where a fifth of shifts went uncovered. Scribe-X rebuilt it: over 99% of shifts covered, after-hours charting eliminated, onboarding in weeks.Read the case studyCase study · Community health / FQHCGreater Portland Health: productivity up 29%, billing four days fasterA fast-growing Maine health center put real-time documentation support behind its providers and support staff. Productivity rose 29%, job satisfaction rose 19%, and billing moved four days closer to the visit.Read the case studyCase study · Health systemAdventist Health: a 12-year partnership built on productivityWhat started with one scribe and one provider in 2013 grew into a program across seven locations. Productivity rose 35% on average, charge capture rose 15%, and nine of the system's ten most productive providers work with scribes.Read the case studyCase study · Community health / FQHCHometown Health Center: satisfaction from 56% to 94%, HCC capture up 24%Providers were spending three-plus hours a day on documentation. A year after putting remote medical scribes in the visit, they had 2 to 3 hours a day back, satisfaction sat at 94%, and HCC performance had climbed 24 points.Read the case study